Frequently asked questions
Where does KAVORRI deliver?
KAVORRI currently delivers to addresses within the United Kingdom only.
Are KAVORRI lights suitable for outdoor use?
Some KAVORRI lights are designed for outdoor use, while others are intended for indoor spaces only. Please check the product page carefully before ordering, especially the product description, specifications and suitability information.
How long does delivery take?
Total estimated delivery is 7 to 14 business days, including 1 to 2 business days for handling and 6 to 12 business days for UPS transit.
Can I return my order?
Yes. KAVORRI accepts returns within 14 days of you receiving your order, provided the item meets the return conditions.
Do KAVORRI lights come with a warranty?
Yes. KAVORRI provides a 2-year warranty against manufacturing defects and electrical faults.
Do I need an electrician to install my light?
KAVORRI products are electrical goods. Where installation involves connection to mains electricity, we strongly recommend using a qualified, competent electrician in accordance with applicable wiring regulations.
Customer service is available Monday to Friday,
from 10:00 AM to 6:00 PM GMT/BST.
We aim to reply to all enquiries within 24 working hours.